New Zealand Orders
Faulty or incorrect items can be returned for a full refund within 30 days of delivery. Please note, there are no returns or exchanges on sale items (excluding faulty items).
See our returns and exchanges process for more details.
Corporate & Bulk Orders
Please note that for large orders where a special order has to be placed with our suppliers to get the stock, payment will be required in advance. These orders will be covered by Not Socks 30 day gift guarantee if items are faulty.